What types of games do you support?

We currently offer digital goods and services for MMORPG, PvP Focus, ARPG, and Casual Competitive titles. Our game catalog is continuously updated based on player demand and new game releases.

How does the delivery process work?

After you place an order, our system routes it through either an automated or manual delivery channel, depending on the specific game. Most orders are delivered instantly, while some may require brief verification steps to ensure account security.

Why do some orders require manual verification?

For certain games, we need to confirm account ownership, server details, or additional in-game information as a security measure. This helps prevent misdeliveries and protects customers from unauthorized transactions.

Do I need to stay online during delivery?

Some services require you to be logged into the game during delivery, while others are processed automatically. Each product page includes a delivery instruction section so you know what to expect.

What payment methods do you accept?

We accept major credit cards, debit cards, digital wallets, and selected international payment gateways. Available options may vary depending on your region.

Is my payment information stored?

No. All sensitive payment data is handled by secure third-party payment processors. We never store full card numbers, security codes, or bank login credentials.

Are there any purchase limits?

Some games impose daily or weekly limits on virtual item transactions to prevent abuse or account restrictions. Our system will notify you if your order exceeds the supported thresholds.

What if my order shows "Completed" but I haven't received anything?

Please contact us immediately. Delivery confirmations may occasionally reflect system delays or incorrect status updates. Our support team will verify your order and resolve the issue promptly.

Can I cancel my order?

Yes, as long as the order has not yet been delivered or processed. Once fulfillment begins, cancellation may no longer be possible.

What if my game account gets restricted or banned?

We are not responsible for penalties or restrictions issued by game publishers, particularly if they result from violations of game rules, risky behavior, or prior account history.

Can I request custom items or special services?

Yes. For certain games, we accommodate custom delivery requests such as specific quantities, special character requirements, or unique in-game preferences. Please reach out to our support team for personalized options.

How can I contact customer service?

You can email us anytime at Lidiansoft1@126.com    

Our team typically responds within minutes during business hours.